Improvement to health care delivery requires a deliberate focus on the quality of health services, which involves providing effective, safe, people-centred care that is timely, equitable, integrated and efficient.
The urgent need for action for Universal Health Coverage with quality was set out in the United Nations Resolution on Universal Health Coverage adopted at the United Nations General Assembly in 2019.
Increasing evidence shows that ensuring the quality care prevents death and disability. High quality health systems could prevent an estimated half of all maternal and newborn deaths alone according to the Lancet Commission on High Quality Health Systems (2018).
Quality does not occur spontaneously. The challenge to deliver quality care is faced at all levels - national, district and in health facility. The potential of health system performance and health outcomes rests on all stakeholders.
Work of the department on quality of care
The WHO Department of Maternal, Newborn, Child and Adolescent Health and Ageing is pursuing a vision where by 2030, every woman, child and adolescent in every setting has access and uses quality care. This vision is aligned with the goals and targets related to maternal, newborn, child and adolescent health as set out in the Sustainable Development Goals and in the Global Strategy for Women's, Children's and
Adolescents' health 2016-2030.
To enable this vision, the Department is leading a number of initiatives including midwifery led quality of care, the respectful care for maternal and newborn health, community engagement, private sector engagement for quality services and, quality of care measurement. The Department is providing the secretariat and leading the multi-country and multi-partner Network for Improving Quality of Care for Maternal, Newborn and Child Health.
The WHO Department of Maternal, Newborn, Child and Adolescent Health and Ageing has recently launched the Quality of Care Learning Hub.
The platform was developed by the secretariat of the Network for Improving quality of care for Maternal, Newborn and Child Health (MNCH) and provides access to two resources.
a repository MNCH quality improvement (QI) initiatives which were tried, tested and shared from across 10 Network countries
a dashboard of common MNH quality of care indicators collected from learning sites in the Network Countries to track progress in implementing quality improvement interventions.
Achieving the Sustainable Development Goal (SDG) goal 3 targets as elaborated in the Global Strategy for Women’s, Children’s, and Adolescent’s...
Much progress has been made during the past two decades in coverage of births in health
facilities; however, reductions in maternal and neonatal mortality...
Global initiatives are urging countries to prioritize quality as a way of reinforcing human rights-based approaches to health. Yet evidence from...
This publication sets out the strategic objectives that programme managers can use to help countries design, implement, scale up and sustain maternal,...
This implementation guide provides practical
guidance for policy-makers, programme managers,
health practitioners and other actors working to
establish...
This guide provides direction on how countries can develop and strengthen national learning health-care systems to learn how to improve, sustain and scale...
It is estimated that between 5.7 and 8.4 million deaths are attributed to poor quality care each year in low- and
middle-income countries, which accounts...
This knowledge brief is developed to support policy-makers, managers, practitioners and implementing
partners engaged in improving quality of care (QoC)...
A brief on progress and learning from implementation.
This summary brief highlights a set a of critical levers that countries interested in implementing QoC at scale need to consider in the report.
This brief provides a summary of progress in implementing the ACTION strategic objective and emerging lessons.
This brief provides a summary of progress in implementing the LEADERSHIP strategic objective and emerging lessons.
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Improving quality of care in countries
A series of webinars was organized by the Network for Improving Quality of Care for Maternal, Newborn and Child Health, in collaboration with WHO and covered the following topics:
Series 1: Point of care quality improvement for maternal & newborn health
Series 2: Deep dive into country action
Series 3: Transforming care for small & sick newborns
Series 4: Delivering essential quality MNCH services during COVID-19
Series 5: The private sector & quality of care for MNCH
Series 6: Lessons from improving quality of care during COVID-19
Series 8: Implementation experiences from the Quality of Care Network Countries (2021)
Series 9: Integration stakeholder and community engagement in quality of care activities for MNCH
Series 10: Quality midwifery for mothers and newborns
Series 11: Quality of care measurement
Series 12: Pediatric quality of care
in addition, www.qualityofcarenetwork.org website has now been archived and the content of the site is available here www.ewene.org: