Privacy Policy
Last Updated: January 2025
Our Commitment to Your Privacy
At MomAI Agent, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data. We are committed to transparency and protecting your personal information.
1Information We Collect
1.1 Information You Provide
When you use our AI assistant, we collect:
- Questions and queries you submit to our AI assistant
- Email addresses if you subscribe to our newsletter (optional)
- Feedback you provide about our content or services
✓ We DO NOT collect: Personal health information, names, birthdates, medical records, or any personally identifiable health data.
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- Usage data: Pages viewed, time spent, click patterns
- Device information: Browser type, operating system, device type
- IP address: For analytics and security purposes (anonymized)
- Cookies: Small files stored on your device (see Section 5)
1.3 Third-Party Services
We use the following third-party services that may collect data:
Analytics (if enabled)
Tracks anonymous usage patterns to improve our service.
2How We Use Your Information
We use the collected information for the following purposes:
Provide AI Responses
Process your queries through OpenAI to generate helpful, evidence-based responses.
Improve Our Service
Analyze usage patterns to understand what topics are most helpful and improve our content.
Send Updates (Optional)
If you subscribe, send newsletters with parenting tips and new content (you can unsubscribe anytime).
Security & Fraud Prevention
Protect our website from abuse, spam, and malicious activities.
We NEVER: Sell your data, share it with advertisers, or use it for purposes other than improving our service.
3Data Storage & Security
How We Protect Your Data
- Encryption: All data transmitted between your browser and our servers uses HTTPS encryption
- Secure hosting: Our website is hosted on Vercel with enterprise-grade security
- Limited access: Only authorized personnel have access to backend systems
- Regular updates: We keep our systems and dependencies up to date with security patches
- No unnecessary storage: We don't store more data than necessary for our service
Data Retention
- • AI queries: Processed by OpenAI and may be retained per their policy (typically 30 days for API calls)
- • Analytics data: Anonymized usage data retained for 26 months
- • Newsletter emails: Retained until you unsubscribe
- • Cookies: Expire after the session or as specified in cookie settings
4Your Rights & Choices
You have the following rights regarding your data:
Access
Request a copy of the data we have about you
Correction
Ask us to correct inaccurate information
Deletion
Request deletion of your personal data
Opt-Out
Unsubscribe from emails or disable cookies
To exercise these rights, please contact us through our website contact form or email.
5Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide a better experience.
Types of Cookies We Use
Essential Cookies (Required)
Necessary for the website to function properly (security, session management)
Analytics Cookies (Optional)
Help us understand how visitors use our site (Google Analytics, if enabled)
Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6Children's Privacy
Our website is intended for use by adults (18+) who are parents or caregivers. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
7International Users
Our website is hosted in the United States. If you access our site from outside the US, your information may be transferred to, stored, and processed in the US. By using our website, you consent to this transfer.
GDPR Compliance: If you are in the European Union, you have additional rights under GDPR, including data portability and the right to lodge a complaint with your supervisory authority.
8Changes to This Policy
We may update this privacy policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify users via email (if subscribed)
- Display a notice on our website
Your continued use of our website after changes indicates acceptance of the updated policy.
9Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
MomAI Agent
Email: support@momaiagent.com
Location: Edmonton, AB, Canada
Website: momaiagent.com
Response time: Within 48 hours
Quick Summary
✓We collect minimal data needed to provide our AI service
✓We never sell your data or share it with advertisers
✓AI queries are processed by OpenAI with their privacy protections
✓You can request access, correction, or deletion of your data anytime
✓We use industry-standard security measures to protect your information