Privacy Policy
Last Updated: April 2026
Our Commitment to Your Privacy
This page explains the data boundary for the Mom AI Agent public website experience: what information may be collected, how it is used, and where users should avoid sharing sensitive personal or medical details.
1Information We Collect
1.1 Information You Provide
When you use our website, forms, or assistant features, we may collect:
- Questions and prompts you submit through the website experience
- Email addresses when you subscribe to updates or contact us
- Contact, support, partnership, or correction requests you send through website forms
✓ Important boundary: The public website is not intended for medical-record storage. Please avoid entering unnecessary personal health information, full names, birthdates, or other sensitive identifiers into open text fields.
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- Usage data: Pages viewed, time spent, click patterns
- Device information: Browser type, operating system, device type
- IP address: For analytics and security purposes (anonymized)
- Cookies: Small files stored on your device (see Section 5)
1.3 Third-Party Services
We use the following third-party services that may collect data:
Supabase
Stores website operational records such as content data, newsletter subscriptions, and contact submissions.
Supabase Privacy Policy →Google Analytics and PostHog (if enabled)
Tracks usage patterns, page views, and product interactions to improve our service.
2How We Use Your Information
We use the collected information for the following purposes:
Provide AI Responses
Process submitted questions through AI providers so the site can return structured educational responses.
Improve Our Service
Analyze usage patterns to understand what topics are most helpful and improve our content.
Send Updates (Optional)
If you subscribe, send newsletters with parenting tips and new content (you can unsubscribe anytime).
Security & Fraud Prevention
Protect our website from abuse, spam, and malicious activities.
We NEVER: Sell your data, share it with advertisers, or use it for purposes other than improving our service.
3Data Storage & Security
How We Protect Your Data
- Encryption: All data transmitted between your browser and our servers uses HTTPS encryption
- Secure hosting: Our website is hosted on managed infrastructure with transport security and operational safeguards
- Limited access: Only authorized personnel have access to backend systems
- Regular updates: We keep our systems and dependencies up to date with security patches
- No unnecessary storage: We don't store more data than necessary for our service
Data Retention
- • AI queries: Processed by third-party providers and subject to those providers' operational and privacy policies
- • Analytics data: Retained according to configured analytics-provider settings and operational needs
- • Newsletter and contact records: Retained for service delivery, support follow-up, and reasonable business recordkeeping unless deletion is requested or the data is no longer needed
- • Cookies: Expire after the session or according to browser and tool settings
4Your Rights & Choices
You have the following rights regarding your data:
Access
Request a copy of the data we have about you
Correction
Ask us to correct inaccurate information
Deletion
Request deletion of your personal data
Opt-Out
Unsubscribe from emails or disable cookies
To exercise these rights, please contact us through our website contact form or email.
5Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide a better experience.
Types of Cookies We Use
Essential Cookies (Required)
Necessary for the website to function properly (security, session management)
Analytics Cookies (Optional)
Help us understand how visitors use our site (Google Analytics, if enabled)
Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6Children's Privacy
Our website is intended for use by adults (18+) who are parents or caregivers. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
7International Users
Our website is hosted in the United States. If you access our site from outside the US, your information may be transferred to, stored, and processed in the US. By using our website, you consent to this transfer.
GDPR Compliance: If you are in the European Union, you have additional rights under GDPR, including data portability and the right to lodge a complaint with your supervisory authority.
8Changes to This Policy
We may update this privacy policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify users via email (if subscribed)
- Display a notice on our website
Your continued use of our website after changes indicates acceptance of the updated policy.
9Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Mom AI Agent
Email: support@momaiagent.com
Location: Edmonton, AB, Canada
Website: www.momaiagent.com
Response time: Within 48 hours
Quick Summary
✓We collect limited website and service data needed to operate the public platform experience
✓We never sell your data or share it with advertisers
✓AI queries and website form submissions may be handled by third-party infrastructure providers used to operate the service
✓You can request access, correction, or deletion of your data anytime
✓We use common technical and operational safeguards to reduce risk and limit unnecessary retention